Продублирую тут, направил запрос, к игровому провайдеру, было бы клёво если бы на форуме был представитель игровых провайдеров)
Hello, I ask for your help, I played at the Super Slots casino
http://superslotscasino.com, your provider is provided there with the entire line of slots. At a rate of 600 rubles, I won 42 million rubles (the maximum multiplication is 70,000x), after which the casino reported that it had sent my winnings to the provider for verification, after 11 days of verification, they told me that this is what:
""""
[translation]
Hello!
We are sorry for the long response.
Gambling provider and Super Slots together, examined your account and come to conlusion that your winnings were credited to your account by mistake. We found out that the issue was caused by program failure when you created account on our project. This case is regulated by our User Agreement, section 7.3.2. Namely: "If provider mistakenly credited user's account with winnings or bonuses, that are not owned by the user, all credited amounts must be considered as provider's property"
Also, we found out that it is not possible to fix all mistakes in your account, this is why the accont will remain banned.
Because this is a techincal issue on our side, we're returning your deposit amount. Please contact our support for further assistance.
Regards,
Tech support @ Super Slots.
"""
I want to get justice and help from you in resolving this issue, since the casino did not act honestly and appropriated my winnings, possibly deceiving you and the winnings were in your Misery Mining slot 30.05.2022.
How can this be?
How can an account (in fact, a record in the database of a casino site) affect the issuance of a licensed slot?
And how can your verification of the honesty of my winnings be related to the presence of some kind of failure when creating an account in a casino, given that my account in this project is more than a year old and I played at my own expense